Dear Valued Patients and Esteemed Clinical Partners,
We sincerely apologize for the recent challenges you may have experienced with our phone and fax systems. We deeply regret any inconvenience this may have caused and appreciate your patience and understanding as we address these issues.
To better meet the needs of our growing number of patients and enhance communication efficiency, we are thrilled to announce the implementation of Weave (https://www.getweave.com/) Communication Systems. Weave is widely recognized for its advanced technology and user-friendly interface, making it an ideal choice for improving our communication processes. This system is designed to address the issues with our current phone systems, providing a seamless and high-quality experience for all.
While the new system is being installed, we kindly ask you to contact our clinical support team via email at [email protected] or leave a message on our main number. Rest assured, all inquiries and requests will be processed within 24 hours of receipt.
We are committed to ensuring a smooth transition and greatly appreciate your cooperation and support as we work to enhance our communication systems for your benefit.
Thank you for your understanding. We look forward to continuing to serve you with improved services within the next 7 days. All updates will be immediately shared with you.